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Please complete the form on this page or speak with us if you have any concerns, and where appropriate, we can arrange a meeting for you with a member of our Practice Management team.
Alternatively, you can express any concerns you may have, including those related to privacy via post to: The Practice Manager, Family Healthcare Group Rural View, PO BOX 98, Rural View, Mackay 4740.
We will strive to resolve your concerns, in accordance with our resolution procedure. If you wish to take your complaint further, you may contact the QLD Office of the Health Ombudsman, PO BOX 13281, George Street, Brisbane 4003. Or call 133 646 Monday to Friday.