Serving our community for over 10 years.

Find us

07 4954 8866
1-3 Old Eimeo Rd
Rural View QLD 4740
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 2:00 PM
Sunday
8:00 AM - 2:00 PM

Contact

Please complete the form on this page or speak with us if you have any concerns, and where appropriate, we can arrange a meeting for you with a member of our Practice Management team.

Alternatively, you can express any concerns you may have, including those related to privacy via post to: The Practice Manager, Family Healthcare Group Rural View, PO BOX 98, Rural View, Mackay 4740.

We will strive to resolve your concerns, in accordance with our resolution procedure. If you wish to take your complaint further, you may contact the QLD Office of the Health Ombudsman, PO BOX 13281, George Street, Brisbane 4003. Or call 133 646 Monday to Friday.

After Hours

If you want to see an after hours GP, you can still see a GP in your own home. We recommend calling: Dial a Local Doctor – this is 100% Bulk Billing for DVA or Medicare card holders.

Phone: 1300 980 980 for Dial A Local Doctor.

Otherwise, the Doctors at Family Health Care Mackay Group are happy to see you during normal opening hours for all other appointments.

Urgent after hours assistance is available at the Emergency Department at Mackay Base Public Hospital. There is also the Mater Emergency After Hours Service located on Willets Road, North Mackay. This is a walk-in service only and fees apply.

In a medical emergency, please call 000 and ask for an ambulance.