Serving our community for over 10 years.

Find us

07 4954 8866
1-3 Old Eimeo Rd Rural View QLD 4740
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 2:00 PM
8:00 AM - 2:00 PM
Public Holidays

Frequently Asked Questions

Family Health Care Rural View is located at 1-3 Old Eimeo Road, Rural View in Queensland.

Private fees apply for any procedure, excision and some consumables. You will always be told in advance the expected cost.

All new patients first appointment will be charged an appointment fee at the full rate. This includes children under 16, Pensioners and Heath Care Card holders.

Bulk billing will now be at Doctor's discretion, a discount will apply for Health Care card holders and pension card holders with most Doctors. Please ring reception for further details.

The cost of a standard consultation with a GP at Family Health Care Rural View is $85.00 and is exclusive of any materials fee charged for dressings, materials used in procedures, contraceptives, and certain vaccines. However, the doctor will charge according to the consult provided. A list of consultation fees is displayed in the reception and waiting areas.

A standard consultation time is 10 minutes.

A longer consultation time is 20 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required.

Family Health Care Rural View does not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most of the doctors are booked up in advance. To book an appointment online, please click here. Alternatively, please call us on 4954 8866.

At Family Health Care Mackay, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.

If you are an existing patient wanting a repeat prescription, you may be able to request this online by clicking the 'Repeat Script' button in the HotDoc booking form. This service is offered by:

  • Dr Farima
  • Dr Kamran
  • Dr Nasr

In most other circumstances you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.

If your usual doctor is fully booked and you need to see a doctor today, please call us on 4954 8866, and we will, depending on the circumstances, try to book you in with your usual doctor, or if this is not possible, another doctor who has an appointment available.

Family Health Care Rural View is open between 8:00am and 6:00pm Monday to Friday, and 8:00am to 2:00pm Saturday and Sunday. The earliest appointment time is 8:00am, and the last appointment for the day is 15 minutes prior to the closing time.

Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.

Yes, there are doctors who have significant experience advising on skin cancer medicine. Please speak with one of our reception team members.

Dr Hemang is currently doing full body skin checks $165.00 for a full skin check, with a rebate of $80.10 for Medicare card holders.

If you only require a few moles/spots to be checked, his fee will be $100 with a rebate of $41.40 for Medicare card holders.

Yes, several doctors have an interest in children’s health. Please speak with one of our reception team members.

Yes, we have a nurse working at Rural View between Monday and Friday.

You can now book a telehealth appointment online withDr Amos via HotDoc - applies to existing patients only.

After Hours

If you want to see an after hours GP, you can still see a GP in your own home. We recommend calling: Dial a Local Doctor – this is 100% Bulk Billing for DVA or Medicare card holders.

Phone: 1300 980 980 for Dial A Local Doctor.

Otherwise, the Doctors at Family Health Care Mackay Group are happy to see you during normal opening hours for all other appointments.

Urgent after hours assistance is available at the Emergency Department at Mackay Base Public Hospital. There is also the Mater Emergency After Hours Service located on Willets Road, North Mackay. This is a walk-in service only and fees apply.

In a medical emergency, please call 000 and ask for an ambulance.