Important Billing Update
We are pleased to announce that our clinic will be expanding our bulk billing criteria to provide greater support for our patients and community.
From 1st November 2025, we will:
- Bulk bill all Pension and Health Care Card holders
- Increase the bulk billing age for children from 12 and under to 16 and under
While the new Government incentives do not fully offset the costs of providing high-quality care, we are committed to easing the financial burden for eligible patients wherever possible.
Please note: Procedures and services not included on the Government’s Eligible Services List will continue to attract a gap payment, due to the additional time, equipment, and resources required. If you are unsure whether your appointment will include a gap, please speak with one of our friendly Reception team members.
Scam Alert – HotDoc Emails
We’ve been made aware of fraudulent emails claiming to be from HotDoc, offering refunds. Do not click on any links or provide personal information if you receive such an email.
If you are unsure whether an email is genuine, contact the clinic on 4959 2609